ReplyMateHands are busy
Stylists work with clients and cannot answer chats for hours.
Beauty salons, barbershops and spas
Answer every salon message while your team is with clients
Clients ask the same things all day: how much, how long, is Saturday free. The assistant answers those questions in Instagram, WhatsApp and Facebook Messenger, collects the name, service and preferred time, and passes a ready request to your administrator or stylist.
- Instagram, WhatsApp and Messenger
- Answers from your price list
- Clear rules for passing to a person
Why salons lose messages
Staff cannot answer Instagram and WhatsApp messages while working, and clients go elsewhere.
Repeat questions
Most messages ask for prices, duration and free slots, and each one takes time to answer.
Late replies cost bookings
Clients message several salons at once and book with whoever answers first.
How it works
Price list and rules
We load your services, prices, durations and booking rules.
Channels
The assistant is connected to your Instagram, WhatsApp and Messenger accounts.
Handover rules
You decide what goes to a person: complaints, special requests, anything unclear.
Launch
After a test week we adjust answers based on real conversations.
What you get
Ready requests
Staff receive the name, phone, service and preferred time instead of a bare “how much?”.
On-brand tone
Answers follow your tone, from friendly to formal.
Always a human option
Clients can ask for a person at any moment.
Example conversation
ClientHow much is a gel manicure and do you have anything tomorrow?
Salon assistantA gel manicure is €35 and takes about 1 hour 15 minutes. Tomorrow we have 11:00 and 16:30. Which one would you like?
Client16:30. Can I also get a design on two nails?
Salon assistantOf course. The price of a design depends on its complexity, so I have passed your request to the nail artist, who will confirm within the hour. May I have your name and phone number?
Plans
Solo
€49 / month
- 1 channel
- Up to 300 conversations
- Price list updates
Salon
€99 / month
- 3 channels
- Up to 1,000 conversations
- Handover to staff
Network
Quote
- Several locations
- Shared price list
- Reports
Setup is free during the launch period.
Who it is for
- Beauty salons and nail studios
- Barbershops
- Spas and massage studios
- Lash and brow specialists
- Salon chains with several locations
Frequently asked questions
Can it book directly into our calendar?
It collects the request and, with supported booking systems, offers real slots. Tell us which system you use.
What if the assistant does not know the answer?
It says so and passes the conversation to your staff with a summary.
Will clients know it is an assistant?
Yes. The assistant introduces itself, and clients can ask for a person at any time.
Can we change prices ourselves?
Yes, in a simple table, or send us the changes and we update them.
Test the assistant
Tell us about your salon and the channels clients use. We will send a test link set up with your services.
This service is launching: we are collecting our first requests and agreeing terms with each company individually. Sending a request does not commit you to anything.